Customer service adviser
- Education: No degree, certificate or diploma
- Experience: 2 years to less than 3 years
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Word
- Electronic mail
Work conditions and physical capabilities
- Attention to detail
Personal suitability
- Punctuality
- Client focus
- Excellent oral communication
- Organized
- Initiative
- Ability to multitask
- Dependability
- Quick learner
Screening questions
- Are you authorized to work in Canada?
- Do you live near the job location?
Employment terms options
- Day
Financial benefits
- Commission
- Group insurance benefits
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Deferred Profit Sharing Plan (DPSP)
- Free parking available
- Work Term: Permanent
- Work Language: French
- Hours: 39 hours per week
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