Retail store supervisor

  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • or equivalent experience

Work setting

  • Urban area
  • Relocation costs covered by employer

Tasks

  • Supervise staff (apprentices, stages hands, design team, etc.)
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Establish work schedules
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Address customers' complaints or concerns
  • Train staff in job duties, sanitation and safety procedures
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Prepare and submit reports
  • Prepare budget and cost estimates
  • Maintain records of stock, repairs, sales and wastage
  • Establish methods to meet work schedules
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Hire food service staff

Supervision

  • 3-4 people
  • Kitchen and food service helpers
  • Food service counter attendants and food preparers

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Combination of sitting, standing, walking
  • Walking
  • Standing for extended periods
  • Bending, crouching, kneeling
  • Physically demanding

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Team player
  • Initiative
  • Ability to multitask

Employment terms options

  • Evening

Employment terms options

  • Shift
  • Flexible hours
  • Morning
  • Night
  • On call
  • Day
  • Weekend
  • Overtime available
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