Retail store supervisor

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Supervise and co-ordinate activities of workers

Supervision

• Cashiers
• Retail salespersons and sales clerks

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Reliability
• Team player
• Excellent written communication

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week