Sales supervisor - retail

• Education: Secondary (high) school graduation certificate
• Experience: 1 to less than 7 months

Work setting

• Retail business
• On-site customer service

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Supervise office and volunteer staff

Supervision

• 3-4 people
• Retail salespersons and sales clerks

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Own tools/equipment

• Cellular phone

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Work Term: Permanent
• Work Language: English
• Hours: 32 to 40 hours per week